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National Mail Service Updates

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Current Update Areas:

Tornadoes damage Tennessee, Arkansas Post Offices

Service updates for Castalian Springs, TN

Castalian Springs, TN 37031

A tornado that ripped through Tennessee yesterday destroyed the Castalian Springs Post Office. All operations have moved to the Gallatin, TN, Post Office 37066. All drop shipments for the Castalian Springs Post Office should be directed to the Gallatin Post Office located at 380 Maple St., Gallatin, TN, 37066.

Service updates for Jackson, TN

North Side Station, Jackson, TN 38305

Window services and the Post Office Box section at the North Side Station at 161 West University Parkway in Jackson, TN, 38305, are closed because there are no lights in the lobby or box area. Residential and business deliveries will take place.

Service updates for Gassville, AR

Gassville, AR 72635

The lobby of the Gassville Post Office, 94 Highway 126 N, Gassville, AR, 72635, sustained extensive tornado damage. Operations have been relocated to the Mountain Home Post Office, AR, 72653. All drop shipments for the Gassville Post Office should be directed to the Mountain Home Post Office located at 975 Coley Dr, Mountain Home, AR, 72653.

Ravenwood, MO, Post Office Closed

Service updates for Ravenwood, MO

Ravenwood, MO, 64479

Due to structural damage at the Ravenwood Post Office, 102 N Main St, Ravenwood, MO, 64479, the facility has been closed. All operations have moved to the Maryville, MO, Post Office. All drop shipments for the Ravenwood Post Office should be directed to the Maryville Post Office located at 507 N Fillmore St., Maryville, MO, 64468.

Indiana Post Offices closed due to flooding

Service updates for Indiana

Remington, IN, 47977

Battle Ground, IN, 47920

Flash flooding in Indiana resulted in the temporary closure of two Post Offices in the northwest region of the state. The Remington, IN, (47977) and Battle Ground, IN, (47920) Post Offices were closed in the morning, and re-opened by the afternoon, on Tuesday, Jan. 8. There is still the possibility of impacted delivery points in the two communities due to high standing water. The weather forecasts call for continued rain throughout the area.

Smithboro, NY, Post Office closed

Service updates for Smithboro, NY

Smithboro, NY 13840

The Smithboro, NY Post Office has been closed.

Delivery operations for the Smithboro, NY, Post Office at 2325 Route 17c have been moved to Barton, NY. All drop shipments for the Smithboro Post Office should be scheduled with, and dropped at, the Barton, NY Post Office located at 524 Old Barton Rd, Barton, NY 13734.

Two Santa Ana District, CA, Post Offices re-open

All Operations for the following two offices have returned to normal operations:

Silverado Post Office, 28251 Silverado Canyon Road, Silverado, CA, 92676

Trabuco Canyon Post Office, 30595 Trabuco Canyon Road, Trabuco, CA, 92679

North Dakota Post Office closed

Service updates for Northwood, ND

Northwood, ND 58267

The Northwood, ND, Post Office remains closed from damage caused by a tornado in August. A temporary unit is available behind the facility. Drop shipments for mail destinating into Northwood can be scheduled between 9-11 a.m. and 12-3 p.m. Monday through Friday and Saturdays 9-10 a.m.

Firms that can't accommodate dropping mail during these hours can continue to drop their mail at the Larimore Post Office, located at: 208 E. Front St., Larimore, ND 58251

Stuebin, WI, Post Office closed

Service updates for Northland District Post Offices

Steuben, WI 54657

The Steuben, WI, Post Office in the Northland District remains closed due to damage from flooding. Delivery operations at the Steuben, WI, Post Office have been relocated. Customer pickups and Destinating Delivery Unit shipments are redirected to:

Closed Office Alternate DDU/Customer pickup
117 Railway Ave., Steuben, WI 54657-8500 106 N Main St., Suite C Eastman, WI 54626-7301

Minneapolis, MN, Post Office closed

Service updates for Minneapolis, MN

Minneapolis, MN 55413

The Minneapolis bridge collapse last summer has required that traffic to the Twin Cities Metro Hub be diverted from the Broadway Street exit of Highway 280. This detour requires mailers to take alternate routes to access the facility. Click here for directions.

Fruitland, IA, Post Office closed

Service updates for Fruitland, IA

Fruitland, IA 52749

The Fruitland, IA, Post Office was destroyed by a major tornado last summer. Postal operations have been moved to the Muscatine IA, Post Office, located at:

3100 Cedar Street
Muscatine, IA 52761-9998.

All mail for Fruitland, IA, residents should continue to be addressed to their Fruitland address. Drop shipments for Fruitland should be scheduled with and delivered to the Muscatine, IA, Post Office.

Mail updates for New Orleans area

Priority Mail, First-Class Mail, Parcel Post, Bound Printed Matter, and Media Mail or Library Mail are operating normally.

Standard Mail

Restrictions continue for Standard Mail. Mailers can enter Standard letters and flats into the New Orleans ZIP Codes impacted by the storms, provided they have registered with the Mail Restoration Program and cleansed their address lists before mailing. For information on the Mail Restoration Program, contact the National Customer Support Center at 877-640-0724, Monday through Friday between 7 a.m. - 5 p.m. CT. and select option 1.

Click here for a complete list of affected Standard Mail ZIP Codes.

Express Mail

Express Mail to New Orleans and Southern Louisiana is available. Transportation is in place to allow Express Mail overnight and two-day delivery into these areas. Most of the 700 and 701 ZIP Code areas will be overnight, depending on acceptance times. 703 and 704 ZIP Code areas will be second-day delivery, depending on acceptance times. Actual delivery standards for the Express Mail guarantee will depend on day and time accepted as well as the destination of the mailpiece.

Labeling Lists

Labeling Lists have been updated to reflect current operational status. They are published and updated in the online DMM. Mailers may also subscribe to labeling list products and updates using Form 8184. For more information contact the National Customer Support Center at 800-238-3150.

Retail and Delivery Operations

Delivery service for New Orleans has been restored for all ZIP Codes.

See also: International Service Updates

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