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OIG Audits Determine Turnover, Vacancies, and Lack of Training Contributed to Windy City Mail Delivery Woes

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OIG Audits Determine Turnover, Vacancies, and Lack of Training Contributed to Windy City Mail Delivery Woes

 

 

 

 

 

 

The Chicago District has been plagued with numerous customer complaints, negative media coverage, and the lowest service scores in the nation. The cause of most of this unwanted publicity resulted from missed, late or inconsistent mail deliveries.

As a result, Congress and the Postmaster General asked the OIG to examine the underlying issues. We conducted four separate audits over a 9-month period, and uncovered several contributing factors to the mail delivery problems including:


We made recommendations and the Chicago District took action to remedy the situation. Delivery performance indicators showed a slight improvement in the 3rd quarter of fiscal year 2007. Management has initiatives in progress, completed or planned to address issues in the audit report.

Click to read the four audit reports for the Chicago District.


DR-AR-08-001   FF-AR-07-254   NL-AR-07-008   NO-AR-07-012

 

 

Selling Narcotics at Work Lands Missouri Postmaster in Jail for 1 Year

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Selling Narcotics at Work Lands Missouri Postmaster in Jail for 1 Year

The Office of Inspector General for the U.S. Postal Service (OIG) received anonymous information alleging that a Missouri Postmaster was selling drugs on postal property. An investigation by Special Agents of the OIG and Drug Enforcement Administration found the Postmaster was using money from the office safe to fund some of the drug transactions, and participating in other drug-related activities. Following her arrest and indictment, she pled guilty in U.S. District Court to one count of misbranding prescription drugs. On October 12, 2007, she was sentenced to 1 year and 1 day in prison, followed by 1 year of supervised release.

 

 

OIG Special Agent Saves Penguins From Extinction!
March Continues!

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OIG Special Agent Saves Penguins From Extinction

Less than 12 hours after hearing about a critical piece of mailed scientific equipment "lost in the mail," Special Agent Joe Schwartz of the U.S. Postal Service's Office of Inspector General (OIG), recovered the package and potentially saved penguins from extinction.

Okay, maybe it wasn't that dramatic, but as you can see from the photo, the penguins were clearly excited!

 

 

 

 

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