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Capella Consumer Information
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Capella Consumer Information
General Institutional Information
Accreditation and licensure of institution and programs
Capella University is accredited by the Higher Learning Commission and is a member of the North
Central Association of Colleges and Schools (NCA), Capella University, Capella Tower,
225 South Sixth Street, Ninth Floor, Minneapolis, MN 55402, 1.888.CAPELLA (1.888.227.3552),
Upon request, Capella will provide students or prospective students with a copy of accreditation and
licensure documents.
Family Education Rights and Privacy Act (FERPA)
Capella University complies with the provisions of the Family Educational Rights and Privacy Act
(FERPA) of 1974, which regulates the confidentiality of data in education records and terms for its
disclosure. Capella has a department dedicated to ensuring compliance with the act and creating relevant
policies and procedures regarding the release of student education records and related information under
the act.
Career Center
The mission of the Career Center is to assist students and alumni in developing and implementing their
unique career management goals, resulting in measurable career outcomes. Our online Career Center
provides resources and tips for job searches, interviewing, and creating resumes.
Transfer of credits
Capella University evaluates official transcripts from regionally accredited or internationally recognized
institutions to determine acceptance of transfer credit. Capella is also proud to have alliances with more
than 250 U.S. community colleges, as well as many other colleges and universities.
Articulation agreements
Experience a simplified transfer process and streamlined transition from a 2-year to a 4-year degree
program thanks to articulation agreements. Capella University has articulation agreements with more
than 100 colleges and has relationship agreements with more than 700 colleges. For more information
regarding schools with which Capella has established an articulation agreement or how your credits might
transfer, please contact an enrollment counselor at 1.866.679.9682.
Capella partners with MBS Direct to provide a virtual bookstore that offers new, used, and digital
textbooks. Students can review required and suggested materials for their courses by selecting the
term of their course, their program, and the course ID. The cost and ISBN information is provided for all
materials in our bookstore. Additionally, MBS Direct has a book buyback program.
Three-day cancellation
An applicant who provides written notice of cancellation within 3 days (excluding Saturday, Sunday, and
federal and state holidays) of signing an enrollment agreement is entitled to a refund of the application
fee. The school will provide a 100% refund within 30 days of receiving the notice of cancellation.

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Academic programs
Capella University offers bachelor’s, master’s, and doctoral degree options, along with certificate
programs. There are 43 degree program offerings and more than 143 specializations.
Capella University students in certain graduate-level programs are required to attend residencies or
colloquia, which are in-person learning experiences that provide face-to-face interaction between faculty
and students.
Capella faculty
Capella University is dedicated to finding faculty members who hold top academic credentials and
professional experience in the specialized areas they teach.
Written arrangements
Capella University has not entered into any written arrangements with any other schools and does
not participate in the following: consortium agreements (either to be the host school or home school),
contractual agreements, or study abroad programs.
Tuition and Financial Aid
Notice of availability of institutional and federal financial aid information
The Office of Financial Aid is the primary source for information about financial assistance—both federal
aid and other options—available at Capella University. To speak with a financial aid representative, call
1.888.CAPELLA (1.888.227.3552).
How to apply for federal aid
To receive financial aid, students must apply for aid each aid year. Our website has step-by-step
instructions on how to apply for federal financial aid as well as other aid awards. To speak with a financial
aid representative, call 1.888.CAPELLA (1.888.227.3552).
Tuition and fees
The Tuition and Fee Chart outlines the cost per credit per program. To calculate your cost—including
potential savings through transfer credits, corporate alliances, military affiliations, etc.—and explore
financing options, contact an enrollment counselor at 1.888.CAPELLA (1.888.227.3552).
Capella scholarships and grants
Capella provides a variety of grants and scholarships throughout the year to help students finance their
Federal Supplemental Educational Opportunity Grant (FSEOG)
Federal Supplemental Educational Opportunity Grants (FSEOG) are awarded to Pell recipients who have
demonstrated exceptional financial need based on the Expected Family Contribution (EFC) provided by
completing the Free Application for Federal Student Aid (FAFSA). The award amount depends on your
financial need. The FSEOG is considered to be “gift aid,” therefore it does not have to be repaid.

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Federal Work-Study (FWS) Program
Capella participates in the Federal Work-Study (FWS) Program, which provides part-time employment
to eligible students who demonstrate financial need. Financial Need is based on the Expected Family
Contribution (EFC), which is determined by completing the Free Application for Federal Student Aid
(FAFSA). The Federal Work-Study funds are a part of the financial aid package; however, are paid to
students on a bi-weekly basis after employment requirements are met and wages have been earned.
Private education loans
Private education loans are available to students who are ineligible for federal financial aid or find that
federal financial aid does not cover their full education costs. Students are encouraged to apply for
federal financial aid prior to considering private education loans. Federal financial aid program terms and
conditions may be more favorable than private education loans. For additional information please contact
a financial aid representative at 1.888.CAPELLA (1.888.227.3552).
Capella partners with several recommended non-federal private education loan lenders that offer credit-
based loans to students. Alternately, students may choose any eligible lender and do not have to choose
any of the lenders on the recommended lender list. All private loans will be processed accordingly. Self-
certification forms are available and will be completed, upon request.
Disbursements and federal aid refunds
Students who are eligible for financial aid, enrolled at least half-time (for federal loans), and have
engaged in their course will have their funds disbursed to Capella during the third week of their course(s).
After applying the funds to any outstanding balances, Capella will process a federal aid refund (if
applicable) within 7 business days. Once the refund has been processed, it will take 3–5 business days
for Capella to process the refund by direct deposit or mail. Disbursements made after the third week of
courses are processed using the same timelines.
Financial Aid Book Allowance
Students who are Pell Grant eligible are automatically opted into the Financial Aid Book Allowance
program. All other students must opt in to use the book allowance. The program provides students a
portion of their anticipated financial aid refund to use at Capella’s online bookstore, MBS Direct. Students
may opt out by not using the book allowance or by submitting a written request to the Office of Financial
Cost of attendance and Net Price Calculator
Financing your education takes both planning and budgeting. Our financial aid tools can help you set
expectations for the types of funding you may be eligible to receive and the cost of attendance for the
particular degree and program in which you are interested.
Experimental Sites Initiative (ESI)
Capella is participating in the Experimental Sites Initiative (ESI), which tests the effectiveness of statutory
and regulatory flexibility for disbursing Title IV student aid. ESI Experiment 6 involves testing the effect of
reduced Unsubsidized Stafford loan borrowing limits on graduation and persistence rates. For Capella,
this will take the form of a $2,000 reduction ($500 per quarter) in the annual Unsubsidized eligibility for a
select population of students. This is a statutory exemption from the usual regulatory provisions provided
by the Department of Education.
Financial responsibility
Students can help protect their future by borrowing responsibly. This begins with borrowing only loan
funds that are needed and planning ahead for repayment. For more information regarding the terms of
the Direct Loan program, students may review their Master Promissory Note (MPN) or the Direct Loans

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Tuition refund policy
Students who drop or withdraw from course(s) will have a percentage of tuition and fees refunded in
accordance with university policy and state regulations.
Return of financial aid funds at withdrawal
According to university policy, financial aid recipients who withdraw or stop participating in their course(s)
will have their unearned funding returned to the Title IV program(s) from which they were received.
Separation or withdrawal from the university
Students may request an immediate or delayed discontinuation from the university by completing and
submitting the Discontinuation Request Form.
Financial Aid Satisfactory Academic Progress (FASAP)
Students are required to meet and maintain satisfactory academic progress to be eligible for federal
financial aid. Failure to meet minimum requirements will result in students being placed on financial aid
warning, probation, or becoming ineligible.
Entrance and Exit Counseling
Students who request Direct Loan funding are required to complete the Entrance Counseling via the website. The counseling provides comprehensive information on the terms and
conditions of the loan and the borrower’s responsibilities.
Capella notifies students to complete Exit Counseling once they have dropped below half-time enrollment,
withdrawn, or have graduated. Exit Counseling helps students understand their rights and responsibilities
as a student loan borrower.
National Student Loan Data System (NSLDS)
NSLDS is the Department of Education’s central database for student financial aid. Students who
request and receive student aid will have that information reported to NSLDS. Loans will be accessible to
guaranty agencies, lenders, and schools if they are authorized to use the NSLDS system. Students may
access this information to see an integrated view of Title IV loans and/or grant information.
Percentage of students using financial assistance
At Capella, 82% of students use financial aid assistance, including federal financial aid, non-federal
financial aid, scholarships, and alternative loans. Of all undergraduate students (those who are less than
half time, half time, and full time), 58% receive Pell Grants. Of all full-time, undergraduate students, 100%
received Pell Grants. One hundred percent receive Federal Work-Study, loans, or grant or scholarship aid
from federal, state, or local governments, Capella, or other sources known to Capella.
Sources: Capella University Fact Sheet, 12/31/13.; Integrated Postsecondary Education Data System (IPEDS) Financial Aid Report, 2012 (based on
Fall 2011 population).
Federal financial aid penalties for drug law violations
A student who has been convicted of a drug-related violation under federal or state law can be
disqualified for federal financial aid funding.
Those convicted of possessing illegal drugs will lose financial aid eligibility for:
• First offense: 1 year from date of conviction
• Second offense: 2 years from date of conviction
• Third+ offense(s): Indefinitely

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Those convicted of selling illegal drugs will lose financial aid eligibility for:
• First offense: 2 years from date of conviction
• Second offense: Indefinitely
Student Outcomes
Gainful Employment Disclosures
The programs at Capella University are designed to provide career-relevant skills and to help students
advance professionally after graduation. Capella is committed to providing information regarding program
costs, time to completion, occupational codes, and median debt along with other important data to
students and prospective students. View our Gainful Employment Disclosures.
Advanced education for bachelor’s graduates
Nearly 24% of Capella’s bachelor’s degree graduates have enrolled in graduate or professional education
courses at Capella, including master’s degree programs, doctorate programs, and post-baccalaureate
Retention rate
Capella’s retention rate refers to the percentage of first-time, bachelor’s-degree-seeking students from the
previous fall quarter who are again enrolled in the current fall quarter. Capella’s retention rate is 0% for
first-time, full-time undergraduate students and 24% for first-time, part-time undergraduate students.1
Transfer out rate
The Transfer Out Rate is based on three first time, full-time undergraduate students in Capella’s Fall 2007
population. The Transfer Out Rate is 33%.2
Graduation rate
The Graduation rate is based on first time, full-time undergraduate students in Capella’s Fall 2007
population. The graduation rate is 0%. This rate does not currently represent the majority of Capella’s
student population. As of December 31, 2013, 96% of Capella students enrolled part-time while 4%
enrolled full-time. In order to provide a better understanding of our graduation rates based on all degree
and certificate students, Capella calculates an Institutional Graduation Rate. The current Institutional
Graduation rate is 47.4% and is based on cohorts from 2002-2007. The populations used in the
institutional graduation rate are not limited to first time, full-time undergraduate students.2
Due to the lack of statistical data, Capella is not required to report the graduation rates for first time, full-
time undergraduate students who received a Pell Grant, students who received a Subsidized Direct Loan
(no Pell Grant), and students who did not receive a Pell Grant or a Subsidized Direct Loan.
Placement rates
Capella does not offer job placement services or regularly calculate placement rates. The Commission on
Accreditation for Marriage and Family Therapy Education of the American Association for Marriage and
Family Therapy Education (COAMFTE)3 requires that Capella University report job placement rates for
graduates of the MS in Marriage and Family Counseling/Therapy program. 93% of Marriage and Family
Counseling/Therapy graduate survey respondents reported job placement within 180 days of graduation.4
1Capella University Fact Sheet, May 1, 2013,
2Integrated Postsecondary Education Data System (IPEDS) Financial Aid Report, 2012 (based on Fall2011 population)
3The MS in Marriage and Family Counseling/Therapy program at Capella University is Accredited by the Commission on
Accreditation for Marriage and Family Therapy Education (COAMFTE), 112 South Alfred Street, Alexandria, Virginia 22314;
4Capella does not offer job placement. Percentages reported for job placement rates are based on alumni self-report of career
accomplishments. Source: survey of 88 alumni who graduated between 7/1/12 and 6/30/13. Of the 14 alumni that responded to the
survey, 13 reported being employed within 180 days of graduation.

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Student Demographics
Capella’s student demographic percentages are based on full-time undergraduate students. The
information regarding ethnicity is based on self-reported information from students.
All Students
Grand Total
All Students
Two or More
American Indian
Alaskan Native
Not Specified
Pacific Islander
Grand Total
Degrees and certificates conferred (as of December 31, 2013)
Total (1993-2013): 43,992
Number of Alumni (Degree and certificate recipients): 40,997
Health and Safety
Annual Crime Statistics
In accordance with the Crime Awareness and Campus Security Act of 1990, Capella University makes
available to all students and employees the Annual Crime Report that is submitted to the U.S. Department
of Education. The report includes statistics for the previous 3 years concerning reported crimes that
occurred on campus, in certain off-campus buildings or property owned or controlled by the university,
and on public property within, or immediately adjacent to and accessible to the campus.
Drug and Alcohol Awareness
Capella University is committed to providing a drug and alcohol free environment for students, faculty,
and employees. The university maintains policies, procedures, and programs to provide information
surrounding drug and alcohol awareness. See the Campus Crime Policy and the University Policy on
Drugs and Alcohol for more details about Capella’s student drug awareness program. Capella University
faculty and employees should see the Capella University Employee Handbook for more details about
Capella’s employee drug and alcohol policy, and for available resources.

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Capella complies with the requirements of the Drug Free Workplace Act of 1988. Under this act,
employees must notify Human Resources of any criminal drug statute conviction for a violation occurring
in the workplace not later than five days after the conviction. Capella is required to notify the Department
of Education within 10 days of an employee’s conviction and must take action against an employee within
30 days of a violation of the policy.
Campus Crime Policies
Capella University is dedicated to providing a safe environment for students, faculty, and employees.
Outlined in the Campus Crime Policy are the programs, policies, and procedures that may minimize the
risk of criminal activity.
Sex offender registry
The Federal Campus Sex Crimes Prevention Act requires that colleges and universities advise the
community where law enforcement agency information provided by a state concerning registered sex
offenders may be obtained. It also requires sex offenders already required to register in a state to provide
notice of each institution of higher education in that state at which the person is employed or is a student.
To learn the identity of registered sex offenders visit the Sex Offender database. The information provided
here is intended to be in compliance with the Crime Awareness and Campus Security Act and is for safety
purposes only. It should not be used to intimidate, threaten, or harass. Misuse of this information may
result in prosecution.
Information for crime victims about disciplinary proceedings
Upon written request from the alleged victim of any crime of violence or nonforcible sex offense, Capella
will disclose the results of any disciplinary actions taken by Capella against the student who is the alleged
perpetrator of such crime or offense. If the alleged victim is deceased as a result of the crime or offense,
the information shall be provided, upon request.
Additional Information
Copyright and file sharing
Faculty, staff, and students must comply with federal copyright and trademark laws, such as the
Digital Millennium Copyright Act. No one may use Capella information resources and other information
technology tools for unauthorized file sharing, posting of copyrighted materials as one’s own, or other
copyright violations. Copyright infringement can result in civil and criminal penalties.*
Alternatives to illegal download
Summary of Civil and Criminal Penalties for Violation of Federal Copyright Laws
Copyright infringement is the act of exercising, without permission or legal authority, one or more of the
exclusive rights granted to the copyright owner under section 106 of the Copyright Act (Title 17 of the
United States Code). These rights include the right to reproduce or distribute a copyrighted work. In the
file-sharing context, downloading or uploading substantial parts of a copyrighted work without authority
constitutes an infringement. Penalties for copyright infringement include civil and criminal penalties. In
general, anyone found liable for civil copyright infringement may be ordered to pay either actual damages
or “statutory” damages affixed at not less than $750 and not more than $30,000 per work infringed. For
“willful” infringement, a court may award up to $150,000 per work infringed. A court can, in its discretion,
also assess costs and attorneys’ fees. For details, see Title 17, United States Code, Sections 504, 505.
Willful copyright infringement can also result in criminal penalties, including imprisonment of up to five
years and fines of up to $250,000 per offense. For more information, please see the website of the U.S.
Copyright Office at

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Services for students with disabilities
We provide access, accommodations, and advocacy for Capella students who have disabilities.
Examples include both online courseroom considerations, such as accessible textbooks and additional
time on learning activities, and residential colloquia support, including sign language interpreters and
mobility assistance. To learn more about our disability services policies and procedures or how to request
academic accommodations, call 1.888.CAPELLA (1.888.227.3552).
Voter registration
Students not registered to vote can use the website to obtain voter registration requirements for
their specific state.
Contact Us
If you have any additional questions regarding our financial assistance programs, academic programs,
tuition costs, or other items indicated in this disclosure please contact us.
USA toll free: 1.866.283.7921
Canada toll free: 1.866.734.5934
International: 1.612.339.8650
Fax: 1.612.977.5060
Monday - Thursday: 7 a.m. - 11 p.m. CST
Friday: 7 a.m. - 8 p.m. CST
Saturday hours: 9 a.m. - 5:30 p.m. CST
All times listed are Central Time
Capella University
Capella Tower
225 South 6th Street, 9th Floor
Minneapolis, MN 55402